Refund Policy

Our goal is to provide you with top-quality tech services that cater to your unique needs. While we strive to meet and exceed your expectations, we understand that situations may arise where you require a refund. This refund policy outlines the terms and conditions governing refund requests for services provided by Siliconhub Entertainments. By utilizing our services, you are implicitly agreeing to adhere to this policy.

Cancellation Policy

We maintain a clear and equitable cancellation policy designed to serve you better. Below, you will find the primary conditions and guidelines related to cancellations:

Requesting Cancellation: To initiate a cancellation, please connect with our billing department or your designated account manager. A valid cancellation request necessitates departmental approval.

Timely Cancellation: For a cancellation to be considered valid, it must be made within 24 hours of placing the order and before the commencement of project execution.

Exclusion of Third-Party Services: Please be aware that our cancellation policy does not extend to services provided by third-party vendors, including but not limited to hosting, web development, content creation, and similar services.

Eligibility for Refund

Refunds may be offered under the following circumstances:

Unsatisfactory Service: If you find the quality or results of the provided service unsatisfactory, you might qualify for a refund. Your first step should be contacting our customer support team to discuss the issues you've encountered.

Service Cancellation: Should you decide to cancel a service before its initiation, you may request a refund. Please be aware that cancellation fees or partial charges might apply, contingent upon specific circumstances.

Assessment: Our team will meticulously review your request, evaluating its eligibility for a refund according to our policy.

Approval or Denial: You will receive a prompt response concerning the approval or denial of your refund request. If approved, we will expedite the refund process.

Refund Process

If your refund request is granted:

Refund Method: We will execute the refund utilizing the same payment method you employed for the initial purchase. You can anticipate the refund to reflect in your account within a reasonable timeframe (typically 5-7 business days).

We trust that this updated policy offers lucidity and transparency regarding our cancellation protocols. Should you possess further queries or concerns, we encourage you to reach out to us.

Deductions: Refunds may be subject to deductions, encompassing applicable cancellation fees, service fees, or partial charges according to the stipulations of the original agreement.

Non-Refundable Situations

Please take note that refunds shall not be extended under the subsequent circumstances:

Unauthorized Service Use: If we ascertain that the service was exploited in contravention of our terms of service or for unauthorized purposes.

Completed Services: If you have already received and used the full service or a portion thereof, a refund may not be applicable.

Contact Us

Should you have any questions, concerns, or wish to initiate a refund request, please do not hesitate to contact our customer support team at siliconhubentertainment@gmail.com or +91 8446756069. We are devoted to providing you with support and expeditious issue resolution.

Siliconhub Entertainments reserves the right to amend this refund policy at any time. Any alterations to this policy will be communicated on our website. It is incumbent upon you to periodically review the policy to stay abreast of updates.